Archive for the ‘How to Deal with Rude People’ Category

How to Deal with Rude People: Confidently Managing the Remarks of Rude Strangers

Thursday, September 30th, 2010

It never ceases to amaze me how some people feel that they are free to comment on your life—especially when they don’t even know you!

I’ve been walking down the street, deep in thought and hear men say, “Smile honey, it isn’t that bad.”

I’ve heard women give other moms unsolicited and often critical child-rearing advice.

I’ve heard people bully others while shopping or standing in a line.

I’ve heard drivers yell out the window at other drivers for no apparent reason.

Fortunately these things don’t happen too often but it’s good to know you can handle them when they do.

Here are some of my tips on how to confidently respond to rude strangers:

1)    Keep control by keeping your cool. Strangers who make rude remarks are trying to control you. They put you down to assert their power. Respond with a calm demeanor.

2)    Do not engage them in a conversation. You may choose to make one remark to show that they have not gained power over you such as (in response to being called a fat slob), “I’m happy with being a kind and respectful human being,” but do not make your comment a question or invite further comments.

3)    Do not engage in school yard retorts. Don’t spend time and mental energy with a great comeback, the individual does not deserve this investment of your resources. And don’t lower yourself with a return cruel comment. Best is to adopt an “I can’t be bothered with people like you attitude.”

4)    Speak in an authoritative tone and take up space. When we are intimidated, we tend to make ourselves and our voices small. Instead speak with your deepest voice, stand up tall, put your shoulders back, and if possible, look down to the individual.

5)    Walk away with your pride. If someone is inebriated or otherwise irrational, it is best not to say anything. Remind yourself of your value as a person so the comment doesn’t penetrate and damage your self-esteem, and get out of there.

6)    Report them if they’re working. If there is evidence to show that the person is on-the-clock, report them. They are representing their company and the company would want to know that they are tarnishing its reputation.

Have a rude stranger story? Or rude person in general story? Post it below.